Cancelling a Pass
Things happen, we understand. Our cancellation policy gives you the flexibility to do what you have to do if your plans change.
You can get a full refund on your pass until June 1, 2023. After June 1, 2023, we will only provide a refund if you request a refund within 24 hours of purchase before September 1, 2023.
Please note: if the in-person event gets canceled for any reason, you will receive a 100% refund of your in-person passes.
How to cancel
If you need to cancel your pass, just get in touch with us by replying to your registration confirmation email or emailing us at email@example.com.