Attendee Services & Safety

We're committed to providing comprehensive support and safety services to ensure your comfort throughout INBOUND. This guide outlines all available resources to help you make the most of your experience. Room locations and full details will be added in August.

Help Spots & Mobile Concierges

Need assistance? Find one of our Help Spot desks located at Registration in the South Lobby (Lobby Level). Additionally, we have INBOUND staff around the venue who can help answer your event questions. Look for our staff in teal INBOUND shirts!

WiFi

Complimentary WiFi is available throughout the event space. Network name and password will be provided once you arrive onsite. Network and password will be shared once you arrive at INBOUND.

Quiet Room

Take a break from the energy of INBOUND in our dedicated Quiet Room. This peaceful space offers a place to relax, recharge, and recenter before returning to the event. Located in Rooms 52 on the Lower Mezzanine level.

Lactation Room

The Lactation Room is a safe space for our attendees to pump and store milk during INBOUND. There will be a fridge and microwave available with water in the nearest restroom. Please bring your own pump. Located in Room 50 on the Lower Mezzanine level.

Prayer Room

A quiet, welcoming space for prayer and meditation. All attendees are welcome to use this peaceful environment for spiritual practices. Located on the Upper Mezzanine level.

Restrooms

In addition to shared men’s and women’s rooms, there is an all gender restroom located in Hall A. Of course, you are welcome to use the restroom where you feel most comfortable. To view locations, please visit the map in the INBOUND mobile app.

Lost & Found

Lost or found an item? Visit our registration area or ask a member of our staff during event hours. After hours, items are transferred to venue security.

Luggage Check

Check out our Luggage Check article!

San Francisco Visitor Information Center

Located in Moscone South (lobby). Open from 8:00 a.m. - 4:00 p.m.

Safety at INBOUND

San Francisco is known for its diversity, friendliness AND walkability. Nevertheless, it’s always good to take sensible precautions when visiting a new and big city. To ensure safer travels not only here, but wherever you may visit, we offer some suggestions and resources below.

Safety Tips

Make sure you review these travel tips for attendees which include safety recommendations for all visitors.

Walking Maps

Navigate safely between your hotel and the venue with our detailed Walking Maps. These maps highlight the quickest and safest routes throughout the area.

Other Services

Yerba Buena Partnership

Area served: approximately 2nd to 5th Street, and Market to Harrison Street.

Walking companions can be provided during the hours of 6:30 a.m. – 9:30 p.m. Coverage area is Yerba Buena to Moscone Center. Allow 30-45 minute lead time.

Dispatch: The public can request services by calling or texting the dispatch number: 415-559-1362 or emailing: cleanandsafe@yerbabuena.org

Union Square Alliance

Area served: Moscone Center to Union Square area.

Safety program that provides daily safety ambassadors with hospitality while patrolling the streets of Union Square and also assist with safe walking paths and addressing needs of the district.

Walking companions can be provided. Coverage area is Union Square to Moscone Center. Allow 30-45 minute lead time.

24/7 Dispatch: 415-781-4456 (call/text)

First Aid & EMS Room

During event hours from Tuesday through Friday, a medic is stationed in each of the Emergency Medical Services Room, located in Moscone North Lower Lobby Under the Escalators.
There are also roaming teams available at the Yerba Buena Gardens near the Stone Stage.
If you need assistance getting to these locations, let any member of the INBOUND or venue staff know.

Emergency Contacts

For urgent situations:

Non Emergency: 415-701-2311 or visit visit https://sf311.org
Venue emergency phone: Dial 511 from any white venue phone
Moscone Public Safety: 415-978-3511 or 415-974-4021
For life-threatening emergencies: Call 911